Cairns Mortgage Brokers named state finalist at MFAA’s Excellence Awards
Cairns Mortgage Brokers has been announced as a finalist in the QLD State Community Champion Award category at the annual Mortgage & Finance Association of Australia (MFAA) State Excellence Awards. The Awards highlight brokers, broker businesses and staff who have demonstrated exceptional customer service, professionalism, ethics, growth and innovation.
This is the second time Cairns Mortgage Brokers has been nominated in this category and they previously were named QLD Winner for the Community Champion category and QLD Regional Mortgage Broker of the year.
The MFAA Excellence Awards are the most rigorous in the Australian mortgage and finance industry and are judged by an independent panel of industry specialists, business professionals and experts.
“I am honoured to have been recognised by our industry peers and to have been selected from all the entrants across the State and named as a finalist for this Award,” said Roger Ward, Director of Cairns Mortgage Brokers.
The last year has been full of change and increasing challenges for the finance broking industry, but Cairns Mortgage Brokers has been delivering better customer outcomes than ever due to their commitment to our customers and expertise in the lending market.
“After previously being QLD Mortgage Broker of the year for 2 years this is confirmation we are still honouring our commitment to be industry leaders providing great professional advice to our valued clients in Cairns and in this uncertain time, it’s even more important for people to get good impartial advice on such an important thing as their home loan’ says Roger Ward.
“The MFAA has acknowledged Cairns Mortgage Brokers as a state finalist out of more than 520 total award submissions received nationally. Roger Ward has been rewarded for demonstrating their professionalism, integrity, ethical conduct, growth and innovation,” the MFAA stated.
“To be recognised as a finalist speaks volumes of their exceptional practice and professionalism in the mortgage and finance industry,” the MFAA added.
Over the last 18 years the awards have played a key role in lifting the standards of service and professionalism in Australia’s mortgage and finance industry.
All finalists, including Cairns Mortgage Brokers, have an opportunity to be recognised as their state’s winner. State winners will then have the opportunity to win the prestigious national title at the National Awards.
During these times of uncertainty, we understand there could be challenging periods ahead due to COVID-19 and want to reassure you that we are here to help.
It’s important to know if you are facing difficulties with making repayments on your home loan, then you can seek relief on the grounds of financial hardship directly with your lender.
Some potential options include:
• Request a lower interest rate
• Switch to interest only repayments
• Request a repayment holiday for 3-6 months (interest is still incurred but repayments are stopped for a period of time)
• Extend the loan term to reduce the repayments
• Ask for fees and charges to be waived
• Consolidate debts to make repayments more manageable
Not all banks and lenders will have a COVID-19 specific relief package prepared. However, they still have standard policies in place to help those who are facing financial hardship for any reason.
While financial hardship requests need to be made directly to the lender by the client, we can help you prepare for the conversation or suggest alternative solutions based on your individual circumstances.
Importantly, if you are facing financial hardship please act immediately and do not delay. The CEO of the Australian Banking Association, Anna Bligh said, "Banks stand ready to support customers, and if anyone is in need of assistance, they shouldn’t wait but come forward as soon as possible."
We are ready to assist, so please don’t hesitate to get in touch today.
With over 20 years experience in Home Loan Lending and Financial Planning, You can feel confident Cairns Mortgage Brokers will get you the best deal on the market. Call us today: 4057 9746