People Are Saying The Nicest Things About Us !

I really love my new house and I could not have done it without you Roger, Thanks Mate, Great Job !

With a number of Awards including MFAA Mortgage Broker of 2016 and 2017 for Queensland, Cairns Mortgage Brokers have helped 100s of people find the best home loan on the market. We are truly independent and operate for you and you alone.

​Trusted and professional, Cairns Mortgage Brokers specialise in all aspects of the Home Loan Process. Whether you are a first home buyer, overseas buyer, needing a construction loan or refinancing an existing home loan, Cairns Mortgage Brokers can help you.
Some of our customers are so happy that they write to us to tell us how they feel about home ownership and the part we played in making it happen. Here are just a few, 

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As a first home buyer I sought out Cairns Mortgage Brokers due to the great reviews from other customers. We worked with Roger Ward who was helpful, professional and had our best interests in mind at all times. He made the process seem simple although I know it was not and kept us updated so I never felt worried. He also gave us property reports which really helped us negotiate a price we were happy with. I will recommend you to my friends and family. Thank you for all your work.
Michelle Belluci

I can't recommend Roger highly enough. Our loan application was very complex and Roger navigated us through what was required, secured the loan for us and also got us an amazing interest rate as well! Couldn't be happier. Thanks so much Roger. We'll certainly be using you for any loans we need down the track.
D Cordotto

Wow what can we say but Thankyou to Roger for helping us buy our unit. We are so lucky that we chose his company as he is so professional and takes care of everything for you so you have nothing to worry about, even when a little glitch occurred Roger was on to it immediately and expedited our settlement perfectly. Thanks again Roger and if we ever need to buy anything else we will be picking up the phone to you and recommending all our friends. Cheers, Andrea and Brett

I submit this email as a testimonial and recognition of the exemplary professionalism you had shown us in the purchase of our new home.
 
As “first home buyers” and the life changing decisions we were faced with, you made the whole situation seem unproblematic for Maria and myself, which gave us the liberty to continue our busy lives uninterrupted and without the anxieties of buying a new home. 
Your disposition, dependability and extensive knowledge gave us the utmost confidence that our dream would soon be a reality, and within 4 months we were talking about “when can we pick up the keys”. The advice you gave us was comprehensive, your endorsements of other specialists were just as dependable which for us, made the  entire transition an enjoyable and amiable experience. 
Roger, Maria and I would have absolutely no compunction recommending yourself and or your business to any potential buyers, dispel any beliefs that Mortgage Brokers are “unnecessary”, happily endorse your extensive knowledge and or expertise, and for me personally, guarantee your integrity (which for a “15year-Ex-Army guy” is a compliment).
 
With the deepest gratitude, we humbly thank-you for helping us realise our “first dream”.  
PS. You couldn’t give us a hand to unpack now could you !!!
Nico and Maria
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Roger is incredible at his job and we couldn't be happier with the service we received from Cairns Mortgage Brokers. We contacted Roger after being very disappointed with another broker in town and Roger came to our house the very next day. He took the time to get to know us and looked carefully at our paperwork and financial details. We had a number of factors that made our home loan application a complicated process and Roger went above and beyond to make sure every little detail was covered. I'm convinced we would have never gotten a loan approved if it wasn't for Roger's experience and knowledge. I'm not sure who breathed a bigger sigh of relief when we finally got word that the loan had been approved! Roger, we cannot thank you enough for all the time and effort you have put into securing a loan for us. I loved that I had you on my speed dial and could contact you at any time and knew you would keep me well informed all along the way. You were professional and kind. You certainly have my highest recommendation and I will send anyone I know looking for a loan to you !
Cristy - Gordonvale

My decision to engage with you was due to being unfamiliar with the process of buying a home and I was feeling completely overwhelmed with the enormity of the task. I wanted to discuss firstly, before even applying to a financial institution, what my financial position was and how strong my application would be given my past and current circumstances. 

Another factor that played a part in me engaging with you was the ability to discuss any aspect of my financial circumstances without bias, due to you not being affiliated with any particular institution. I knew that the information I was receiving was not swayed by loyalty to a particular financial product or offer. 

It was evident from the conversation at our first meeting that you placed a high importance on guiding me to make the right lifestyle decision, not only the right financial decision. Where I chose to purchase my home, the style of home I purchased and the lifestyle implications of these choices were as important to relay to me as was the type of loan, interest rates, loan terms etc. Your advise and insights were clearly holistic, not just financial. The discussions left me with much to think and ponder, which I am so grateful for and I believe this has allowed me to make the right decisions in the long run.  

At no time during the application process did I feel that you were not working on my behalf. Your phone calls and emails were reassurance that you were working 'behind the scenes' and the fact that I  was not needed in any negotiations was such a relief. I felt completely assured that you had all under control.  

Thank you again for your time and your professionalism. I will continue to refer other individuals and families to your service, knowing they will receive sound advice, support and clear direction.
Heather - Port Douglas

Just wanted to say a quick thanks for all the help you gave John and I to get this house in Caravonica.
We've been working on the garden for the past 2 weekends. Hopefully soon we'll be able to start working on the inside.
Thanks once again for helping us get the bank loan which suited us. Much appreciated.
Warm Regards,
Rebecca and John 

It was a pleasure to do business with you and we would not hesitate to request your services again when the moment arises. We will gladly encourage and recommend your services to any of our friends or family who are in need of financial advice. 
Again thank you and Cheers. ​
 Nadine and Russell.

Rob and I want to thank you for all that you have done for us. We would never have gotten here if it was not for you. We have sent you a few scratchies, good luck with them. I wish you all the very best
Rob and Jo

Thank you so much Roger for helping us achieve our dream much sooner than we thought possible. You are a true Professional and we could not have had a better and more experienced person to get us our special home by the sea. We will speak about you with the highest recommendation to everyone we can.
Thanks again mate we are so grateful for all your incredible work and effort.
Justin & Amiria

So many thanks for all you have done in obtaining and assisting in the purchase of a home. I will be forever grateful to you for all your care empathy and consideration. Once again many thanks.
Irene.
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I can see that settlement occurred on Friday-thank you Roger!
What a superstar !
Jayne
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Thank you so much for all your assistance with the purchase of our first home. Your communication, and direction throughout the process made the whole experience easier than i expected. Your knowledge and expertise was evident and you were always able to answer any questions in a way that was clear and easy to understand. I would have no hesitation recommending your services to anyone looking to purchase a property.
Thanks, Tamara & Aaron
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I wanted to write to express how much we have appreciated your work and efforts over the last six weeks. We are both so grateful that he took the time to fully understand our needs and recognise that we had goals that we wanted to achieve.

His consistent dedication throughout this process was outstanding. Your constant feedback in relation to the progress of the application gave us confidence that we were in good hands.

We would not hesitate in recommending Michelle's services to anyone who appreciates high standards and a professional attitude.
Linda and Michael of Cairns

Thanks so much for the great service and patience, I would recommend you to anyone needing fast and friendly service.
Paul and Melissa of Palm Cove

I was approached by a bank recently to refinance my current loan, I had no intensions of doing this however I thought I would look into it further as I was told it could save me thousands. I spoke to you who then looked into my situation and did the sums. It worked out that I was better off leaving my loan as it is.

You saved me a packet and yet you didn’t charge me a cent. It is such a relief to see a broker that is interested in helping the client and not just making an extra penny. Once again thank you for looking into my situation.
Peter, Gordonvale

Just a short note to formally thank you for all your help with our purchase.

This was our first home purchase, and we were very unsure of the correct proceedings and various processes that were involved in such a transaction. You were always there at the end of the phone to advise and support us through this process. As well, you came to our house on a number of occasions, once on a Sunday, which must have put pressure on you and your young family. We also really appreciated the running around you did on our behalf to submit various paperwork on time, and all the follow up work you did for us.

As well, you came in on the end of this deal when we had just about given up hope, and your honesty, dedication, loyalty and belief in us contributed significantly to the outcome.

This is a testiment not only to your professionalism, but also to you as an individual, to which we say thank you.
Mary and Doug, Port Douglas

After getting the run around from a number of banks we decided to contact you. What a relief, deal with people who really care about their clients and get the best loan with the minimum of fuss, Thanks so much for a great job, highly recommended.
Erik and Michelle, Trinity Beach

Just when I thought I could not buy the house I had my heart set on , my real estate agent said he had a mortgage consultant that was a ‘guru’. Michelle, you sorted out my problems and now I am in my new home.
Lou and Joe, Mossman

I have been interested in refinancing my home loan for a couple of months now, and have shopped around with a couple of lenders online.
I made an enquiry with you and within 2 hours, a consultant contacted me to discuss my requirements, and to arrange a time to meet at my convenience, in my home.

At this time we went through all the options that were best suited to my needs, and we filled in an application on the spot to refinance.
I have no recommendations for how the service could be run better, as I have had nothing but a very positive experience.
Sam and Bev, Mossman